Shipping Policy
Order Processing Time
All orders placed with Athletic Classic will be processed within 1-2 business days from the date of order placement.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed, you will receive a confirmation email with the necessary information to proceed with shipping arrangements.
Shipping Method and Transporter Selection
As a B2B customer, you have the freedom to select and arrange your preferred transporter to handle the shipment of your orders.
During the checkout process, please provide us with the necessary details about your chosen transporter, including their name, contact information, and any specific instructions required for delivery.
It is your responsibility to ensure that your selected transporter operates in your area and can provide delivery services to your desired destination.
Shipping Cost and Responsibility
The shipping cost and associated fees are solely the responsibility of the buyer.
You will be responsible for arranging payment directly with your chosen transporter for the shipping services.
Please note that any additional charges, such as customs duties, taxes, or fees, incurred during the shipping process will also be the buyer's responsibility.
Delivery Time and Tracking
The delivery time may vary depending on the transporter's service and the distance to your desired destination.
Once your order has been handed over to the transporter, they will provide you with a tracking number or any other relevant information to monitor the progress of your shipment.
Please communicate directly with your chosen transporter for updates and estimated delivery times.
Shipping Restrictions
We currently ship to locations where your selected transporter operates.
It is your responsibility to ensure that your chosen transporter is available in your area and can deliver to your desired destination.
Order Changes and Cancellations
If you need to make any changes or cancel your order, please contact our customer support team as soon as possible.
We will do our best to accommodate your request, but please note that once an order has been processed and handed over to your chosen transporter, we may not be able to modify or cancel it. You may need to communicate directly with your transporter regarding any changes or cancellations.
Lost or Damaged Shipments
In the event that your shipment is lost or damaged during transit, please contact your chosen transporter directly to initiate the necessary investigation and resolution.
We recommend purchasing appropriate insurance or coverage from your transporter to safeguard against any potential loss or damage.
Returns and Exchanges
For information regarding returns, exchanges, and our refund policy, please refer to our dedicated Returns & Refunds page on our website.
At Athletic Classic, we take pride in delivering exceptional products and services. If you have any further questions or require assistance, please reach out to our customer support team through our website contact page or via email at admin@athleticclassic.in. We are here to provide you with the support you need.